Frequently Asked Questions
Everything you need to know about bringing the shine back to your home.
Are Therapy Clean products safe for use around pets and children?
Yes, our products are formulated with plant-based ingredients and are non-toxic when used as directed, making them safe for busy households with pets and kids.
What is your shipping policy?
We offer standard shipping across the United States. Orders typically ship within 1-2 business days, and you will receive a tracking number via email as soon as your package leaves our warehouse.
Can I use your cleaners on natural stone surfaces?
Absolutely. We have specific formulations designed for granite, marble, and quartz that are pH-neutral to ensure your surfaces are cleaned without etching or damaging the natural finish.
What is your return policy?
We want you to love your home. If you are not 100% satisfied with your purchase, you can return your items within 30 days for a full refund or exchange.
Are your bottles recyclable?
Yes, we are committed to sustainability. All Therapy Clean bottles are made from recyclable materials, and we encourage our customers to recycle them according to local guidelines.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.