Returns & Exchanges
At Therapy Clean, we want you to love your home care products as much as we do. If you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all bottles are tightly sealed to prevent leaks during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing